What is BIXIO?

Sharing economy ventures are mushrooming.


They constitute one key pillar of the new economy, they promote responsible business models, and they help mitigate consumption related waste, social fissures and ecological footprint. They gain widespread recognition and build donor communities through social media. On the other hand, sharing economy ventures usually lack adequate IT support to reach donors/customers and administer their everyday operations. Off-the-shelf administration and web tools are not adapted to their special needs, and they usually lack the financial and human resources to deploy or develop such solutions. IT tools are usually developed in house, that in turn need an important upfront investment, drawing away funds and attention from the core business. Their operation is not cost effective, and highly dependent on the (mostly small and/or part time) IT team, introducing a risk factor that makes key operation tools difficult to maintain in the long term.

They constitute one key pillar of the new economy, they promote responsible business models, and they help mitigate consumption related waste, social fissures and ecological footprint. They gain widespread recognition and build donor communities through social media. On the other hand, sharing economy ventures usually lack adequate IT support to reach donors/customers and administer their everyday operations. Off-the-shelf administration and web tools are not adapted to their special needs, and they usually lack the financial and human resources to deploy or develop such solutions. IT tools are usually developed in house, that in turn need an important upfront investment, drawing away funds and attention from the core business. Their operation is not cost effective, and highly dependent on the (mostly small and/or part time) IT team, introducing a risk factor that makes key operation tools difficult to maintain in the long term.

BIXIO covers the gap. BIXIO is a cloud based, cost effective platform that offers professional, secure operations to collect goods from donors, administer stocks and logistics, and allow beneficiaries to place their demands. BIXIO is modular, can be introduced gradually and adapted to each operation model. BIXIO is invoiced as a monthly flat fee service.

BIXIO supports all types of sharing economy ventures, including charitable food collection and redistribution, product recycling, food communities, electronic waste management, sample collection, small farmers’ buyer communities, etc. BIXIO can support most business and operational models used in the industry, including both non profit and commercial models.

BIXIO could be personalised to the image and services of each service provider, embedded into the venture’s website. Ventures use their own brand, data, network of partners, operation processes and business models, external partners or subcontractors. Using the BIXIO platform reduces the costs significantly and enables easy and fast introduction of new services to the market without important upfront investment.

The BIXIO platform is currently under development, to be released in September 2019.


How it works

BIXIO may host any number of service providers.

Usually service providers specify what products (food, clothes, electronic appliances, samples, etc.) they manage, what settlement model they use with various parties, what logistic channels are used, how products are administered and categorised, etc. All these are configurable at the start of operations, and can be changed later.


Start of services

• The service provider configures the BIXIO platform to its particular business model and operation processes, including products and pricing, partners, geographical reach, accounting and documentation processes, data exchange with local systems, branding and communication to customers.

• Donors, customers and partners access BIXIO branded to the service provider\'s image. BIXIO is usually integrated into the website of the service provider.

• No software installation is needed. BIXIO may be integrated to legacy systems. BIXIO supports online payment where applicable.


Donations

• Donors register online to the services through BIXIO web or the BIXIO mobile applet.

• They place donations, indicating the type and quantity of products they donate, whether it needs cooling, the expiration date, information specific to its content (food example: type of meat, vegetarian, gluten free, lactose free, paleo, kosher, halaal, etc. - these categories are configured by the service provider). The donor specifies the place and time intervals the donation can be collected (a collection proxy may be selected). BIXIO confirms receipt immediately.

• The service provider confirms the takeover of the donation (based on probable need, pre- orders, estimate logistic costs, etc). The donation is then confirmed.

• The service provider assigns a price tag to every donation. The donations then become accessible to receivers/beneficiaries.

• Receivers select donations from a list and place orders as in an online shop cart. In case payment is involved, it can be made immediate through VPOS or billed at predefined dates.

• Receivers may place pre-orders. In such cases BIXIO\'s matching algorithms will allocate donations to receivers’ pre-orders according to the priorities set by the service provider.


Collection of donations, logistics, quality assurance

• Logistics partners receive the list of donations and addresses, including particular attributes (size, weight, need for cooling, collection timeframes, etc.) from individual donor addresses or proxy collection points).

• BIXIO includes a route optimisation algorithm that may be used by logistics partners. Route optimisation is proprietary to the collection model used in BIXIO.

• Courier personnel will register the collection of goods. The content of the collected goods is matched at package level.

• Donated goods are shipped to storage points, receipt is registered in BIXIO. BIXIO supports the high-level, real time tracking of the collection process.

• Quality assurance includes the control of collected goods and matching with the attributes given by the donors. This may be done at receipt at the donors address by the courier, at receipt at the storage point, or separately at the storage point. dates.

• Donors are evaluated based on the availability of donations at the designed address and timeframe, and how precisely they gave the attributes for the goods donated.


Service provider Back office functions

• BIXIO provides administration and back office tools for Service provider users to capture and administer the donations received, processed and delivered.

• Donations received directly (in case donors do not place their donations through BIXIO) can be entered and administered in the system upon receipt, and thus integrated into the BIXIO storage, quality control, and ordering processes.

• BIXIO enables the Service provider to administer the goods produced and delivered by it based on the primary raw materials received from donors.


Pricing, Settlement, Accounting, Documentation

• BIXIO administrators will define a price for each donation. Discounts may be applied for pre-selected donations (example: when expiration date is close, the price of products selected may be discounted in one step action). BIXIO may use an individual discount for selected receivers based on their contract with the service provider.

• BIXIO produces the reports that will be used by accounting and billing systems.

• BIXIO produces the address list for logistics partners and receives confirmations at different stages of the collection and delivery process.

• Settlement between services providers and receivers is done either immediately with VPOS or through bills issued at predefined time intervals.

• Settlement with logistics partners is done based on detailed reports issued by the system.

• Settlement with donors (i.e. business models where donors are paid) will be implemented in the next version of BIXIO


Evaluating, reporting

• BIXIO may produce a variety of reports.

• BIXIO will evaluate the performance of donors, receivers and logistics partners.


Business models

• BIXIO may support a variety of business and operation models.

• With parameterisation, it may confirm donations/collections based on existing orders only (pre-orders placed), or taking into account collection costs estimated or given by logistics partners.

• BIXIO can support donations or collection orders placed in random locations and time, in a predefined geographical area.

• BIXIO includes a categorisation of products that can be configured by the service provider. Attribute types may be defined by product category.

• Business and pricing models can be parameterised by each service provider independently according to these attributes